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Mastering Omnichannel Marketing

Dates:March 11, 2025
Meets:Tu from 9:00 AM to 12 N
Location:UT Conference Center, downtown Knoxville
Cost: $169.00

There are still openings remaining at this time.

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In this class, you'll learn how to create seamless, cohesive marketing strategies that integrate multiple channels to deliver a unified customer experience. Whether you're a marketer looking to enhance your brand's reach or a business owner aiming to streamline your messaging, this class will provide actionable insights into omnichannel marketing. We'll begin with the foundational concepts, covering the key differences between multichannel and omnichannel approaches, and why the latter is crucial for engaging today's digitally savvy consumers. You'll learn how to map the customer journey, identifying touchpoints across digital, in-store, mobile, and social platforms. We'll discuss the importance of consistent messaging, and how to ensure your brand voice remains steady across all channels.
Fee: $169.00
Hours:3.00
CEUs:0.30

UT Conference Center, downtown Knoxville

Gavin Baker

Gavin Baker, principal of Baker Labs in Knoxville, has taught thousands of people about social media over the past five years.

Baker has provided training and digital media consultation for companies such as Ruby Tuesday, Pilot Flying J, Volkswagen, and the United Way of Knox County.

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