In this course, you'll learn to identify the characteristics of the four communication styles and adapt your communication style to best meet others' needs. Each style has strengths and weaknesses, and no style is better or worse than another. By recognizing our dominant style and developing the ability to identify traits in others, we can change our behaviors to interact with greater impact.

Student praise for this course: "Randy Harms was engaging and clearly wanted us to get a lot out of the course. He made the material easy to understand. Having the handout was a plus. Getting to practice with concrete examples and getting coached through them was very helpful. I feel like this course is very practical."