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Understanding Emotional Intelligence & Performance (Elective)

Dates:May 15, 2025
Meets:Th from 9:00 AM to 12 N
Location:UT Conference Center, downtown Knoxville
Cost: $169.00

There are still openings remaining at this time.

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Emotional Intelligence (EI) is the ability to manage both your own emotions and understand the emotions of people around you. In this course, you'll learn your own EI score as determined in the book, Emotional Intelligence 2.0. You'll learn how to use your personal and social competencies to improve your work performance, increase your leadership abilities, make better decisions, and decrease your stress level in the workplace. By giving yourself permission to feel, you'll gain a unique perspective on becoming your best self-personally and professionally. Required book: Emotional Intelligence 2.0.
Fee: $169.00
Hours:3.00
CEUs:0.30

UT Conference Center, downtown Knoxville

Kelly Drummond

Dr. Kelly Drummond is a certified professional in human resources through the HR Certification Institute and the Society for Human Resource Management. As the current director of human resources with the City of Knoxville, Drummond administers the compensation/classification system, talent acquisition, pre-employment processes, employee training, employee relations, succession planning, and assist directors in employee discipline. She previously worked as the vice president of human resource and leadership development with the Boys & Girls Clubs of the Tennessee Valley and the executive director of human resources for Knox County Schools. She also served as a national trainer for Boys & Girls Clubs of America and facilitated national trainings on leadership, human resources development, employee motivation, and personal effectiveness. Drummond earned a doctorate degree in education with a concentration in human resource development from Lincoln Memorial University.

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