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Conflict Management Through Self Evaluation

Dates:April 25, 2024
Meets:Th from 9:00 AM to 12 N
Location:UT Conference Center, downtown Knoxville
Cost: $169.00

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This course is a core for the Leadership Certificate and an elective for the Supervisory Certificate.

This course provides you with the framework for win-win conflict outcomes through the self profile. Learn to approach challenges and balance outcomes with tact, diplomacy, and resolution.

Student praise for this course: "Great class! Instructor was excellent and made the class fun and interactive. She was easy relate to, which kept my attention and helped with the retention of the material."

Fee: $169.00
Hours:3.00
CEUs:0.30

UT Conference Center, downtown Knoxville

Tammie Smeltzer

Tammie Smeltzer is a training specialist at the I.G. Brown Training and Education Center at McGhee Tyson Air National Guard Base near Knoxville and oversees a team of military and civilian personnel that develops curriculum in traditional classroom, online learning, and blended formats. She has worked more than 20 years in adult education. Smeltzer is also a retired Air Force Senior Master Sergeant with more than 20 years of service. Aside from teaching, she enjoys serving as vice president of the East Tennessee Military Association (ETMA) Credit Union. She holds a master's degree in adult education.

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