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Creating a Culture of Customer Service (Elective)

Dates:September 5, 2024
Meets:Th from 9:00 AM to 12 N
Location:UT Conference Center, downtown Knoxville
Cost: $159.00

There are still openings remaining at this time.


Customer service is critical for all organizations; the customer's experience will be defined by the quality of support and communication they receive. Mediocre or even good customer service doesn't cut it. In this course, you'll gain the knowledge needed to train your team on improved customer service through empathy, patience, adaptability, and communication.

Fee: $159.00

UT Conference Center, downtown Knoxville

Randy Harms

Randy Harms has more than 30 years of successful sales, management, and coaching experience. Harms earned a bachelor's degree in business management at North Carolina Wesleyan College.


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