Creating a Culture of Customer Service (Elective)
| Dates: | September 13, 2023 |
|---|---|
| Meets: | W from 9:00 AM to 12 N |
| Location: | UT Conference Center, downtown Knoxville |
| Cost: | $159.00 |
Sorry, we are no longer accepting registrations for this course. Please contact our office to find out if it will be rescheduled, or if alternative classes are available.
Customer service is critical for all organizations; the customer's experience will be defined by the quality of support and communication they receive. Mediocre or even good customer service doesn't cut it. In this course, you'll gain the knowledge needed to train your team on improved customer service through empathy, patience, adaptability, and communication.
| Fee: | $159.00 |
|---|---|
| Hours: | 3.00 |
| CEUs: | 0.30 |
UT Conference Center, downtown Knoxville
Randy Harms
Randy Harms has more than 30 years of successful sales, management, and coaching experience. Harms earned a bachelor's degree in business management at North Carolina Wesleyan College.
