Creating a Culture of Customer Service (Elective)
Dates: September 13, 2023
Meets: W from 9:00 AM to 12 N
Location: UT Conference Center, downtown Knoxville
Registration fee: $159.00
Customer service is critical for all organizations; the customer's experience will be defined by the quality of support and communication they receive. Mediocre or even good customer service doesn't cut it. In this course you'll gain the knowledge needed to train your team on improved customer service through empathy, patience, adaptability, and communication.
|Course Fee (Basic)||Registration fee||$ 159.00|
UT Conference Center, downtown Knoxville
Randy Harms has more than 30 years of successful sales, management, and coaching experience. Harms earned a bachelor's degree in business management at North Carolina Wesleyan College.
|09/13/2023||Wednesday||9 AM to 12 N||UT Conference Center, downtown Knoxville|